|Date: Wednesday, 15 May 2013||Time: 10:30 AM|
During this period we have serviced the Imperial Group through auctions as well as numerous other large clients that have been loyal supporters being ABSA Bank, Kempston Truck Hire, Unitrans and various construction companies and transport companies.
We place adverts nationally in the press for our home-based auctions, as well as in local papers and magazines should the auction be done away from home. These adverts run for two consecutive weeks prior to an auction, allowing for enough notice for the buyers to make their arrangements. We also have this website running that displays photographs of most of the Equipment and vehicles on auction for clients to view.
Crosstate Auctioneers has a broad base of buyers and these will be notified via E-mail and Fax. We also have a facility that all our regular clients are notified via bulk sms. Should you wish to be added to our current database, please do not hesitate to contact us.
As a company, we strive to accomplish and install organisational competitiveness. We believe that commitment to service and excellence not only from management, but also from our entire staff body is a pre-requisite for this. In order to achieve this we feel that effective performance management systems need to be in place.
We insist on customer satisfaction, as we believe that our clients are an integral part of the organisation, we also believe that having a clear, successful and honest working relationship with our customers, and clients allows us to develop a strong, effective and long-term relationship with them. By allowing our organisation and the various customers and clients to develop this relationship, we feel that the organisation on a whole will develop into a successful platform for growth.
It is our firm belief that the success of an organisation lies also within the employees, and it is for this reason that we insist on effective employee commitment, and behaviour, concentrating on employee satisfaction and loyalty. Because of this, we also feel that by installing effective Human Resource Management systems, concentrating on staff training and development is an integral part in striving to achieve this. It is our firm belief that by achieving this, our organisation will be extremely effective, and a pleasure to work with.
As an organisation we insist on effective service delivery, and not only this, but also the quality of the service we feel is extremely important, and it is for this reason that we insist on effective operations management within all facets of the organisation.
We trust and hope that our buyers have experienced this level of service and look forward to any feedback in this regard.
All suppliers of goods and services will need to take note of the new measures and ensure that they are able to comply once the Act becomes effective.
Chapters 1 and 5 of this Act, section 120 and any other provision authorising the Minister to make regulations became effective one year after the signing of the Act by the President, which was 24 April 2010.
The Consumer Protection Act, 2008 came into effect on 31 March 2011.
The Minister of Trade and Industry has given notice on 14 March 2011 in the Government Gazette that the Consumer Protection Act application to municipalities, other than high capacity municipalities, will be deferred until further notice. This will have the implication that consumers cannot apply the protection of the Act to transactions with these municipalities.The Minister also gave notice on 27 June 2011 in the Government Gazette on the following exemptions:
Consumer Protection Act (Consumer Protection Act, no 68 of 2008) (250Kb PDF)
The Minister has published the threshold at R2 million. The Consumer Protection Act therefore does not apply to a transaction where the consumer is a juristic person whose asset value or annual turnover, at the time of the transaction equals or exceeds the threshold value of R2 million.
Submission and Comments:
Consumer Protection Act Regulations
The Minister of Trade and Industry has in terms of S120 (1) of the Consumer Protection Act, 2008 published the Consumer Protection Act Regulations in the Government Gazette No. 34180 dated 1 April 2011.
The Regulations provides information regarding following:
Submissions and Comments: